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Point to be aware | Selling imported products on web store

The top 3 shopping platforms are Amazon Japan, Rakuten Japan, Yahoo! Shopping Japan. You can click on any product, check and learn how to present product details, basic guidlines from these websites. We will give you some points which should be aware of when selling imported products on web store in Japan.

Check laws and regulations for sale

Japanese laws stipulate that for selling certain items, permissions and authorization are required. For instance, selling liquor on a web store is considered as mail-order sale. Therefore, the store owner needs the mail-order liquor retailer license to sell goods in domestic. You can contact the nearest customs office for further details.

Display required information on your web store

According to JADMA, below are basic information required:

  • Name of the company, trademark, shop name;
  • Name of the representative or the name of the person responsible for the said display;
  • Address of the major sales office, telephone number, fax number, and e-mail addresswhere customers and other people can be sure to make contact;
  • Contents of qualifications (permits) stipulated by the laws concerning the business, if any;
  • Selling price of the products, expenses other than product prices (show transportation fees, charges, etc. in monetary units);
  • Delivery time of products (time period or deadline);
  • Effective term of application, if any;
  • Application methods;
  • Conditions for returning products;
  • Sales volume limits and other conditions;
  • Payment time and methods;

The web store owner may wondering why do we have to display so many information to customer, the reason is already answered in article- What is personal import? The importer/seller is responsible for the safty of the consumer. If an accident occurs due to a defect in the product, importer/seller needs to report and collect products.

We hope you find this article is helpful!